4 July 2025

4 July 2025

4 July 2025

Terms of Service

Introduction

Welcome to Almax’s software for mobile devices and its application on the website and any other services or mobile applications owned, controlled, or provided by Almax. Users (“you” or “user”) who access, download, use, purchase, and/or register for the Almax mobile application must do so in accordance with the following terms and conditions of service use.

Almax is an online booking platform enabling access to a wide range of services operated by independent third parties (“Venue Partners” or “Activity Service Providers”), such as fitness studios and trainers (“Exercise Activities”).

Almax is operated by ALMAX COLLECTIVE SINGLE-MEMBER P.C., based in Thessaloniki, Greece.

When you use our application, website, or other services (“Platform”), these Terms will apply.

Interpretation and Definitions

Interpretation

Words with initial capital letters have defined meanings, whether in singular or plural.

Definitions

“Almax” (referred to as “the Company,” “Almax,” “we,” or “us”) refers to ALMAX COLLECTIVE SINGLE-MEMBER P.C., a company registered in Greece, with its registered office located at 20 Valaoritou Street, 54625 Thessaloniki, with G.E.MI. number 156260901000 and VAT number 802840883.
“Almax Service” has the meaning provided in Section 1, subsection 1.2.
“Application” means the software program provided by Almax, which you downloaded to any electronic device.
“Account” means a unique account created for you to access the Almax Service or parts thereof.
“Arbitration Agreement” means the dispute resolution arbitration clause in Section 15.
“Claim” has the meaning given in Section 15, subsection 15.6.
“Contact Details” means your communication details with Almax, as listed in Section 17.
“Damage” means any damage as described in the first item of Section 11, subsection 11.1.
“Dispute” means any dispute and/or claim arising between you and Almax, as described in Section 15, subsection 15.2.
“Exercise Activities” means a wide range of services offered, provided, and operated by independent third parties (i.e., “Venue Partners” or “Partner Venues” or “Activity Service Providers”), such as but not limited to those listed in Section 11, subsection 11.1.
“Excluded Dispute” refers to any dispute falling within the subject matter of Section 15, subsection 15.9.
“Indemnifiable Events” are defined in Section 13, subsection 13.1.
“AMC-GHCIC Rules” means the Arbitration Rules of the Arbitration and Mediation Center of the German - Hellenic Chamber of Industry and Commerce (https://www.oddee.gr/el/dietisia/kanonismos-dietisias.html), as amended from time to time.
“Partner Venue Facilities” refers to the physical locations of the Partner Venues, as further specified in Section 11, subsection 11.1.
“Payment Method” means a valid and accepted payment method provided by you, which will be charged for any applicable fees in accordance with Section 5, subsections 5.2., 5.3., and 5.4.
“Platform” collectively refers to our Application, Website, social media accounts, community channels, and other websites we may operate from time to time.
“Products” refers to products, goods and/or services related to fitness, wellness, or sports, offered by third-party promotion partners in collaboration with Almax through the Website and/or the Application.
“Subscription Period” means a billing cycle of one (1) month or thirty (30) days, as referenced in Section 5, subsection 5.2.
“Subscription” means your registration in the Application for accessing and using the Almax Services upon payment of the Subscription Fee.
“Subscription Fee” refers to the monthly fee set by Almax for the provision of Almax Services and access to Products during the designated Subscription Period, as further defined in Section 5.
“Submissions” collectively means any suggestions, ideas, feedback, proposals, or materials you submit to us regarding the Almax Service, as further specified in Section 9, subsection 9.1.
“Terms” means these Terms, which constitute the entire agreement between you and Almax regarding your use of the Platform and/or the Almax Service.
“you” or “your” or “user” refers to the individual accessing or using the Platform and/or the Almax Service, or any legal entity on whose behalf such individual is accessing or using the Platform and/or Almax Service, as applicable.
“Venue Partners” or “Activity Service Providers” means independent third parties collaborating with Almax who operate fitness studios, sports facilities, gyms, trainers, wellness services, etc., and who provide and offer relevant Almax Services.
“Website” refers to www.almaxcollective.com.

General

These Terms were last updated on 19/6/2025.

These Terms explain the contractual relationship between you and Almax and the agreement between us concerning your access to and use of our Platform (i.e., our website located at www.almaxcollective.com (the “Website”), the Almax mobile application (the “Application”), and the services and offerings available through the Platform, including, without limitation, all of their features and functionalities (collectively, the “Almax Services”), which are made available to you through the Platform by independent third parties (the “Venue Partners”).

This Agreement sets out the rules for your use of the Almax Services and constitutes a legally binding agreement between you and Almax. By using the Almax Services, you agree to be bound by these Terms, including our Privacy Policy, so it is important that you read this Agreement carefully before creating an account. We may update this Agreement periodically, so you should check regularly for any changes. Furthermore, by using the Almax Services, you agree that we may use your personal data as set out in our Privacy Policy.

THESE TERMS APPLY ONLY TO USERS IN GREECE AND CYPRUS.
THE WEBSITE & ALMAX SERVICES ARE NOT AVAILABLE TO USERS WHOSE ACCESS HAS BEEN SUSPENDED FROM THE ALMAX SERVICE OR WHO HAVE BEEN REMOVED FROM THE PLATFORM. IF YOU RESIDE OUTSIDE OF GREECE AND/OR CYPRUS, PLEASE NOTE THAT GREEK LAW GOVERNS YOUR USE OF THE SERVICE. ALMAX STATES THAT THE ALMAX SERVICE IS NOT SUITABLE OR AVAILABLE FOR USE IN OTHER LOCATIONS.

Please read these Terms carefully before accessing and/or using the Almax Service. This is a binding agreement. If you use the Platform or click to accept or agree to this Agreement when this option is made available to you via the user interface, we will consider this as your acceptance of these Terms and your agreement to all terms and conditions herein.

BY USING THE PLATFORM AND/OR THE ALMAX SERVICES, YOU REPRESENT THAT YOU ARE:
A RESIDENT OF GREECE AND/OR CYPRUS, AT LEAST 18 YEARS OF AGE, AND THAT YOU HAVE NOT BEEN PREVIOUSLY SUSPENDED OR REMOVED FROM THE ALMAX SERVICE. THOSE WHO CHOOSE TO ACCESS THE ALMAX SERVICES DO SO AT THEIR OWN INITIATIVE AND ARE RESPONSIBLE FOR COMPLIANCE WITH ALL APPLICABLE LOCAL LAWS, INCLUDING, WITHOUT LIMITATION, LAWS RELATING TO THE INTERNET, DATA, EMAIL, OR PRIVACY.

YOU ACKNOWLEDGE AND AGREE THAT BY ACCESSING OR USING THE ALMAX SERVICES, OR PURCHASING ANY PRODUCTS FROM OR THROUGH THE WEBSITE OR MOBILE APPLICATION, YOU HAVE READ, UNDERSTOOD, AND EXPRESSLY AND UNCONDITIONALLY AGREE TO BE BOUND BY THESE TERMS. IF YOU DO NOT AGREE TO THESE TERMS, INCLUDING ANY MODIFICATIONS THEREOF, YOU ARE NOT AUTHORIZED TO USE THE PLATFORM OR THE ALMAX SERVICES.

Almax reserves the right to modify or change these Terms at any time without prior notice. By continuing to use the Almax Services after any such changes have been posted, you agree to be bound by the new Terms. We may also present additional terms, including any applicable terms for specific Venue Partners, which apply to specific features of the Almax Services when you access or use those features. All such additional terms are incorporated into and form part of these Terms. In the event of any conflict between these additional terms and the Terms, the Terms shall prevail.

We may suspend, restrict, or terminate your account and your access to the Almax Services, with or without notice, if we believe you have violated these Terms.

IMPORTANT: Section 15 of this Agreement contains provisions that govern the resolution of disputes between you and us. Specifically, the Arbitration Agreement in that section — subject to limited exceptions under applicable law — requires disputes between you and Almax Collective Single-Member P.C. to be submitted to binding and final individual arbitration, unless you choose to opt out. Additionally, (1) you may bring claims only on an individual basis and not as part of any class or representative action, and (2) both you and we waive the right to seek relief through a court of law, subject to applicable law. By agreeing to these Terms, you expressly agree to resolve all disputes through individual arbitration, as described below in Section 15.
[Please refer to the clearly stated Dispute Resolution Clause in Section 15 for more information.]

We recommend that you save a copy of this Agreement for your records. You may also request a copy of this Agreement by emailing us at hello@almaxcollective.com, with the subject line: “Terms of Service Agreement.”

Partner Venues, Partner Venue Offerings, Almax Services, and Products

The Almax Service allows users to:
(i) make direct online reservations, schedule, access, attend, and participate upon request in a wide range of classes, workouts, activities, programs, etc., provided by independently contracted venues selected by Almax (“Partner Venues”); and
(ii) purchase Products offered by third parties.

Almax is not a gym, entertainment or recreational venue, fitness studio, wellness studio, or any similar facility, and does not own, operate, manage, or in any way control the Partner Venues. All such offerings are provided solely by the respective referenced Partner Venue or other independent third-party provider, and certainly not by Almax, which neither owns, operates, manages, nor otherwise controls any of the Partner Venues through which such services or offerings are made available. Likewise, Almax does not produce, manufacture, or otherwise design or control the Products offered by Partner Venues or other promotional third-party partners.

Almax is not responsible for the safety, quality, availability, or experience of any Almax Service or any offering made available or provided through it by a Partner Venue or third party, including but not limited to the facility, instructor, or program of services, classes, and Products. You are solely responsible for determining whether any offering provided via the Almax Service or any recommendations available through the Platform and/or the Almax Services or Products meet your preferences and are suitable for you.

To the maximum extent permitted by law, you release Almax from any liability, claims, actions, lawsuits and/or legal proceedings, costs, expenses, damages, and obligations arising from or in any way related to your participation in or use of the Platform and/or the reservation, attendance, participation in, use or purchase of any Almax Service and/or Product.

Almax does not guarantee the availability of Partner Venues, services, availability or performance of instructors, trainers, etc., experiences, content, inventory, spaces, or other features, or of Products. Their availability may vary and change over time and at any time, including during any subscription cycle. Almax does not guarantee reservations or processing time for bookings. The type, quantity, allocation, and availability of services provided by Partner Venues, as well as the availability or performance of instructors, trainers, experiences, content, spaces, inventory, and other features are determined solely by the Partner Venues and not by Almax. Access to and use of Partner Venues, their instructors, trainers, etc., are subject to the applicable terms and conditions of the Partner Venues and/or such third-party service/product providers, including their privacy policies and any other rules or agreements that may apply to them.

Third-Party Content
The Almax Services may include links to other websites and/or third-party content. These links are provided solely for your convenience, and Almax is under no obligation to review or monitor third-party websites linked to or from the Almax Services, nor does it make any representation or warranty regarding such third-party websites. If you choose to visit a linked third-party website, you do so entirely at your own risk. Almax bears no responsibility for any information, materials, services, or products obtained through such websites and shall not be liable for any damage arising from your access to these websites. The inclusion of such links does not imply any endorsement, representation, or warranty by Almax regarding any of these websites or the content, services, and/or products provided through them. You agree not to create links to websites from the Almax Services without Almax’s express written consent.

Permitted Use and Restrictions

Subject to the terms and conditions of these Terms, Almax grants you a limited, non-exclusive, personal, non-transferable, non-sublicensable, and non-assignable license to access and use the Platform and the Almax Services — including any updates and upgrades that replace or supplement it in any way and are not distributed with a separate license — as well as any accompanying documentation, solely for use on a device that you own or control. All other rights not expressly granted herein are reserved.

You may not access or use the Platform and/or the Almax Services in any manner not expressly permitted by these Terms. Without limitation, you may not:
(i) cause, permit, or authorize the modification, copying, creation of derivative works, translation, reverse engineering, decompilation, disassembly, or hacking of the Platform and/or the Almax Services;
(ii) sell, assign, lease, sublicense, or otherwise transfer any rights in the Platform and/or the Almax Services to any other person or entity; or
(iii) use the Platform and/or the Almax Services for any unlawful, prohibited, abnormal, or unusual activity, as determined in Almax's sole discretion and/or under applicable law.

The availability of all or part of the Platform and/or the Almax Services may be subject to geographic, age-related, or other criteria that we may establish from time to time. You understand and agree that we may prohibit you from subscribing to and/or using the Platform and/or the Almax Services or terminate your subscription at any time based on such criteria. Furthermore, you understand that the Platform and/or the Almax Services may not be available in all geographic areas.

You must be at least eighteen (18) years old to register as a member and create an account in order to use the Platform and/or the Almax Services. These services are not intended for use by individuals under the age of 18, and you may not use the Almax Services if you are under eighteen (18). If you are a parent or guardian of someone under the age of 18 and believe that they are using the Almax Services, please contact us using the contact details provided in Section 17 (Contact Information) below.

Access to the Almax Service may be temporarily suspended without notice:
(i) in the event of system failure,
(ii) for maintenance or repair,
(iii) if we suspect a violation of these Terms,
(iv) for reasons reasonably beyond our control, or
(v) as otherwise explained in these Terms.

User Obligations

To access and use the Almax Services, you must register and maintain an active personal Almax user account and be at least eighteen (18) years of age. Account registration requires you to provide Almax with your email address, password, full name, address, mobile phone number, age, gender, and other information, as well as at least one valid payment method.

Your ability to use the Almax Services depends on maintaining accurate, complete, and up-to-date information in your user account. Notify us of any changes, such as a canceled payment method or suspected security breach. Your Almax account is personal and for your exclusive use. You agree not to create more than one account, authorize others to use it, or transfer it.

When registering, you will create a password. Protect your login credentials and keep them confidential. You are solely responsible for all activities under your account, including by unauthorized users. Internet access and possibly downloading the Almax app are required. If your password is compromised, contact us immediately.

By providing information or creating an account, you agree that Almax may contact you via email, mail, phone, or SMS. You may opt out of marketing emails via the unsubscribe link or by contacting us.

Your privacy is important. The Almax Privacy Policy is part of these Terms. By agreeing, you consent to the processing of your data and that Partner Locations may access certain personal info to fulfill bookings.

You commit to ethical conduct. If allowed to post/share content, you are solely responsible for it and must have rights to the content shared.

You agree not to:

  • Harass or deceive users, staff, or third parties.

  • Act fraudulently or impersonate others.

  • Share passwords or allow others to use your account.

  • Book or cancel services directly with Partner Locations.

  • Upload harmful software or protected content you do not own.

  • Send offensive or illegal content.

  • Use automated tools or bypass security features without consent.

  • Use the Platform for any illegal or unauthorized purpose.

Do not use the Platform in ways that violate laws or third-party rights. Almax may seek indemnity for any damages caused by your actions.

By using Almax, you accept disclaimers and that services may change or stop without compensation.
Almax may deny service, terminate accounts, or cancel orders at its discretion.

Bookings are personal. You are liable for your actions and those you bring. Follow Partner Location policies. Fraudulent activity or booking system circumvention may result in account termination.

You agree to pay all applicable fees and taxes. YOU ARE FULLY RESPONSIBLE FOR ALL CHARGES TO YOUR ACCOUNT.

You may cancel your account anytime as per Section 5.11.
Almax may terminate your account at any time for reasons including violations of Terms or legal requirements. Upon termination, your account and data may be deleted.

Cookies: We use cookies to understand usage and personalize experiences. You can manage cookie preferences via your browser.
Types:

  • Functionality Cookies: Enable core features, expire with browser session.

  • Analytics Cookies: Track traffic for content improvement, no personal data collected.

  • Advertising Cookies: Show relevant ads.

We and our partners store/process personal data such as unique identifiers for ads, content, and analytics — subject to Section 9.

Subscription and Pricing

Almax optionally offers subscriptions through which you can access discounted bookings for Exercise Activities at Partner Locations (the "Subscription Fee"). The Almax Subscription Fee provides access to the Almax Services and Products available on the Platform for the designated subscription period. By subscribing, you agree to pay the applicable Subscription Fee, as determined by Almax from time to time, including any related taxes and charges. To book any Exercise Activity at a Partner Location, you must pay the respective fee required by the Partner Location for the chosen Activity.

A subscription begins on the date you register and pay the Subscription Fee. You must provide a current, valid, and accepted payment method ("Payment Method"), which we will charge for any applicable fees. You authorize us to charge any associated Payment Method if your primary method is declined or unavailable. You remain responsible for unpaid amounts. We reserve the right to update accepted Payment Methods (e.g., debit/credit cards) from time to time. Each billing cycle lasts one (1) month or thirty (30) days ("Subscription Period"). Your subscription will auto-renew monthly and the Subscription Fee will be charged automatically unless you cancel before the next billing date.

You may update your Payment Method by accessing your account settings on our website or mobile app. If a payment fails (e.g., due to expiration or insufficient funds), we may suspend your subscription until successful payment is made. You remain liable for any outstanding amounts. We may continue attempting to charge your Payment Method, including if you attempt to open or reactivate an account. This may affect your billing dates. We reserve the right, but not the obligation, to terminate your access to the Platform if we cannot charge your account.

Almax uses authorized third parties to process your payment data. By submitting your Payment Method, you authorize Almax to store and process your data via such third-party services, which may change periodically. Almax is not responsible for any failure by those third parties to adequately protect your information. Payment matters are governed by the terms of service of those providers. Your issuer may charge fees. Contact your provider for more information.

We reserve the right to change subscription types or pricing at any time, at our sole discretion. Unless stated otherwise, such changes will take effect in the next subscription cycle after notification.

The Subscription Fee includes applicable VAT. You are responsible for any additional taxes, fees, commissions, or charges required by law or third parties. Platform usage carries no additional fee. Subscriptions renew automatically unless canceled. Renewal pricing may vary, and you will be notified of any changes and given the option to cancel.

By starting a subscription, you authorize us to charge the initial and recurring monthly Subscription Fee at the applicable rate, which may vary. You also authorize us to charge any applicable registration, tax, cancellation, or delay fees. Even if you do not use the subscription or access the Platform/Services, you are liable for subscription fees until canceled or terminated.

Upon subscribing, your first billing cycle will be charged immediately. We may adjust billing times and corresponding charges as we see fit. Subscriptions auto-renew unless canceled before the renewal date. The renewal date may change due to modifications to your subscription.

Fees (including monthly subscriptions or other charges) are non-refundable unless otherwise communicated. Refunds for bookings are granted only in the following cases:

  • User cancellations: (i) Canceling at least six (6) hours before the scheduled start grants a full refund credited to your in-app balance, not your Payment Method. (ii) Canceling less than six (6) hours before the start incurs a five euros (€5,00) cancellation fee, with the remainder credited in-app. (iii) Canceling less than one (1) hour before or failing to attend/scan the QR code on arrival results in no refund, and the booking fee is forfeited. Almax may still charge service fees for any accessed services prior to cancellation.

  • Partner Location cancellations: A full refund is issued to your in-app balance, not your Payment Method.

Refunds must be used within the App, credited to the user’s balance. They are non-transferable and cannot be exchanged for cash. NO REFUNDS OR ADJUSTMENTS ARE MADE FOR PREVIOUS MONTHS, including unused services.

You may cancel your subscription at any time via account settings or by contacting us. Your access will continue until the end of the current paid period unless you cancel, in which case access ends immediately. Any pending bookings can still be used before the billing period ends. Upon cancellation or termination, you lose all access and user data will be deleted. Rejoining will require a new account. A reactivation fee may apply, or access may be restricted if you return in future months. Failed payments mean no renewal and loss of any discount privileges.

Bookings, cancellations, and product purchases must be made through the Platform. Booking or canceling directly with a Partner Location (including through their own systems) violates these Terms. If done, we reserve the right to charge you the full Partner Location price and any cancellation fees, or suspend/terminate your subscription.

You may voluntarily suspend your subscription for a set period and restart it at any time. Access continues until the end of your current billing cycle.

Subscription Fees are non-refundable, and no refunds are issued for partial usage. After cancellation, access continues until the current cycle ends. We may, at our sole discretion, offer refunds (in-app only), discounts, or credits, but doing so does not establish a right or obligation for future cases.

Using Almax without a subscription: Non-members may book select Exercise Activities. You will pay the stated fee for the activity, including VAT, any legal taxes, and our service fee, as determined by Almax. Additional charges per booking may apply. These Terms apply equally, and you remain responsible for applicable fees, which may change at any time.

We may adjust any charges at any time. Unless communicated otherwise, pricing changes apply to your next billing cycle following notice via the Website, App, email, or SMS. Continuing your subscription implies acceptance of the new charges.

Accessing a Partner Location incurs fees payable via your Payment Method. In addition to the Subscription and other applicable charges, Partner Locations may charge for equipment, extra services, space use, or other fees, for which you are solely responsible. Almax only facilitates your booking and participation in the activities/products provided by Partner Locations as listed on the Platform.

Payment for booking or participating in an Exercise Activity or purchasing Products will be made to Almax at the time of booking via a digital payment platform (e.g., Stripe) or another method of Almax’s choosing. Payment covers full participation and is non-refundable, subject to exceptions noted above.

Fees for Exercise Activities are set solely by Partner Locations and may change without notice. Almax is not responsible for pricing policies or fees imposed by these locations.

Intellectual Property Rights / Ownership

The domain name, the name of the Application, and the Almax logo are legally registered and therefore protected under all relevant provisions of Greek and European law. You do not have the right to use any of our trademarks, service marks, or logos, and unauthorized use of them may constitute a violation of applicable trademark laws.

Subject to your compliance with these Terms, you may access and use the Almax Service on a computer, tablet, or mobile phone that you legally own or control. All content on the Platform and the Almax Service, as well as what is made available through it—including but not limited to all texts, designs, trademarks, logos, audio clips, photographs, images, videos, graphics, data, information, source code, software collections, and other materials, including their selection and arrangement (the "Content")—is the intellectual property of Almax upon its publication online, subject to the rights of third parties. Accordingly, the Content is protected by the relevant provisions of Greek and European law, as well as international conventions, and is protected under intellectual property rights, trademarks, product distinguishing marks, patents, and other intellectual property laws. You may not copy or imitate it in whole or in part. As for third-party intellectual and industrial property rights (e.g., Partner Venues, affiliated websites, members, or companies), their protection lies solely with the rights holders.

You acknowledge that all intellectual property rights, trademarks, service marks, distinguishing signs, patents, and other intellectual property rights, as well as all derivative works thereof, whether registered or not, associated with or embedded in the Content, belong to us, our licensors, or our third-party partners and constitute valuable trade secrets and confidential information of Almax protected by intellectual property laws. You acknowledge and agree that Almax, its third-party partners, and/or its licensors own all rights, title, and interest in and to the Almax Service, including all intellectual property rights, industrial rights, and proprietary rights recognized anywhere in the world and at any time, and that the Almax Service is protected by EU intellectual property laws and international conventions. The Content may also be protected as a collective work or compilation under EU copyright law and other laws and treaties. You agree to comply with all applicable intellectual property laws and other related laws. Unless expressly, specifically, and explicitly granted herein, all rights to the Content are reserved by us and our licensors and/or third-party partners.

You further acknowledge that the Almax Service may contain information designated by Almax as confidential, and you agree not to disclose such information without Almax’s prior written consent. Nothing published on the Platform and/or Almax Service grants a license to use any of Almax’s trademarks, copyrights, or other intellectual property rights, whether by implication, estoppel, or otherwise. You should assume that everything you see or read on the Platform and the Almax Service is proprietary information protected by intellectual property rights or trademarks unless explicitly stated otherwise and may not be used without written permission from Almax. When accessing the Platform and/or the Almax Service, you agree to comply with the law and respect the intellectual property rights of others. Your use of the above is always governed by and subject to laws relating to intellectual property, ownership of intellectual property rights, and use of intellectual property.

Idea Submissions

We appreciate user feedback and value your comments regarding the Almax Service. However, our company policy does not allow us to accept or consider ideas, suggestions, proposals, or materials ("Submissions") that we have not specifically requested. This policy is intended to help us and our customers avoid potential misunderstandings in the future when new Almax Services and/or products developed internally by our employees, partners, fulfillment assistants, and/or contractors may be similar or identical to a user's/customer’s idea.

If, despite our request not to send us your ideas, you do submit them, then regardless of any terms you may attempt to impose in your Submissions, the following terms will apply solely to your Submission:

  • such Submissions will be considered non-confidential and non-proprietary;

  • we shall have the right (subject to the terms of our Privacy Policy), without time limitation and without compensation or any other obligation to you, to use, copy, distribute, adapt, and disclose them through the Platform and the Almax Service or otherwise to third parties for any purpose, in any way, and in any medium worldwide, whether now known or later developed, including, without limitation, the right to create derivative works, make improvements, perform (including digital performances), and transmit (including digital transmissions) such Submissions, and the right to transfer or sublicense such rights to third parties;

  • it is possible and likely that we already have something similar under consideration or in development; and

  • you are not entitled to any compensation or reimbursement from us in any case related to the Submissions.

Generally, by submitting Submissions you grant Almax a perpetual, non-exclusive, irrevocable, and royalty-free license to reproduce, adapt, distribute, and publicly display part or all of them on the Platform and/or Almax Services and/or affiliated websites. You expressly and irrevocably agree that you will not receive any fee, consideration, or compensation for the content of any such Submissions unless a prior specific written agreement between us states otherwise.

Disclaimer of Liability, Disclaimer of Warranties

Under no circumstances shall Almax be held liable for any damage and/or any other negative consequence that may arise from access to the Platform and/or the Almax Service and/or from the use of the information, services, and/or products provided therein. All content, Almax Services and/or Products are provided “as is.” No warranty, either express or implied, is provided by Almax that the pages, services, products, options, and content will be provided without interruptions and/or errors or that such interruptions and/or errors will be corrected. Almax provides no warranties, express or implied, regarding the accuracy, completeness, or availability of the content of its pages and services. Furthermore, there is no warranty, express or implied, from Almax that any linked website or the servers through which it is made available are free of viruses or other harmful components. As such, no financial or other claim for compensation may be asserted for damages arising from the above causes, and the cost shall be borne exclusively and entirely by the visitor/user. Almax may publish content exclusively for the proper functioning of the Application for its visitors and users and always in accordance with applicable law. There is no warranty, express or implied, from the Platform, the Almax Service, and/or Almax regarding the suitability, completeness, absence of errors, or adequacy of the content and services provided through and by them. ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO, ANY WARRANTY, EXPRESS OR IMPLIED, OF FITNESS FOR ANY PARTICULAR PURPOSE, EXERCISE PURPOSE, MERCHANTABILITY, NON-INFRINGEMENT, TITLE, UNINTERRUPTED USE, ACCURACY, OR RELIABILITY, ARE EXPRESSLY EXCLUDED AND DEFINITIVELY AND IRREVOCABLY DISCLAIMED. Almax makes no warranty that the services and/or products will meet your requirements. You assume all risks regarding the quality, accuracy, suitability, availability, and performance of the services and/or products provided through the Platform by Almax and acknowledge that such services and/or products may change from time to time at Almax's sole discretion. Almax makes no representation that the services and/or products will be error-free, nor that any defects and/or deficiencies will be corrected, nor that such services and/or products or any website referenced or linked to them will be free of viruses or other harmful components.

Offers, benefits, services, and products of Partner Venues made available on the Platform and through the Almax Service are offered and provided exclusively by third parties (and the descriptions of the above are provided solely by those third parties) and not by Almax. Almax has no authority with respect to any type of instruction, guidance, or other service and/or product provided by Partner Venues or any personnel engaged in any capacity by them. To the maximum extent permitted by law, your presence at, participation in, or use of Partner Venues, their facilities, and any services or benefits offered by them, including your activities with Partner Venues and/or their coaches, trainers, etc., as well as the purchase and use of products sold via the website or mobile app, is entirely at your own risk.

Almax shall not be liable for any act and/or action, error, or omission by any third party, including but not limited to anything arising from or related to your visit, stay, use of, or presence at Partner Venues; your use of services and/or benefits offered by Partner Venues; your participation in fitness activities or any other activities at Partner Venues; your interactions with any coach, trainer, caretaker, instructor, or any other personnel employed by the Partner Venues; the purchase or use of a product; or the performance or non-performance of any third-party provider affiliated with any of the above.

DISCLAIMER AND RELEASE OF CLAIMS AGAINST ALMAX

In consideration for the license granted to you by Almax, as stated above, for booking Exercise Activities and accessing Partner Venues through the use of Almax Services, and for your participation in any Exercise Activity, exercise, physical activity, group or individual fitness activity, or any activity related to physical health and sports — including but not limited to: (a) participation in various sports, workouts, exercises, events, general training, classes, programs, personal training or guidance, and other related activities and events inside or outside the Partner Venues (collectively, “Exercise Activities”), and (b) the use of the Partner Venues' locations, facilities, equipment, and spaces, including any common areas such as stairways, elevators, sidewalks, parking lots, or similar areas (“Partner Venue Facilities”) — you agree to the following:

You understand and agree that you are voluntarily participating in the Exercise Activities and that you assume all risks that may arise from such participation or any related activities, including but not limited to illness (including, without limitation, illnesses resulting from infectious diseases such as COVID-19), death, serious bodily injury, permanent disability, paralysis, pain, discomfort, or other similar or related conditions (collectively, “Injury”). This Disclaimer and Release of Claims includes, but is not limited to, any Injury that may result from:

  • your participation in any Exercise Activity or related activities,

  • equipment failure or malfunction,

  • improper use of equipment or facilities by you or any other person present at the Partner Venue Facilities,

  • any guidance, training, supervision, instruction, or nutritional recommendations,

  • and you acknowledge and agree to assume all risks of Injury.

You understand and agree that Almax is under no obligation to protect you from these risks.
You represent and warrant that you are in good health and physically fit for participation, and that such participation is your own responsibility.
You are advised to consult a physician before participation. Your participation and use of facilities is voluntary.
Almax is not responsible for loss or damage to personal belongings within Partner Venue Facilities.

You acknowledge that if any part of this Disclaimer is found invalid, the remainder remains effective, and invalid provisions shall be severed.

BY AGREEING HEREIN, YOU EXPRESSLY WAIVE, RELEASE, AND DISCHARGE ANY AND ALL CLAIMS OR RIGHTS YOU MAY HAVE AGAINST ALMAX, ITS AGENTS, SHAREHOLDERS, AND AFFILIATED PERSONS OR ENTITIES FOR ANY DAMAGE, INCLUDING BUT NOT LIMITED TO DAMAGE RESULTING FROM NEGLIGENCE BY ALMAX OR PARTNER VENUES, OR FOR ANY LOSS OR DAMAGE TO PROPERTY

YOU HEREBY WAIVE, ACCEPT, AND EXCLUDE ANY CLAIMS OR RIGHTS YOU MAY HAVE TO SEEK LEGAL REMEDY AGAINST ALMAX OR ANY EMPLOYEE, OWNER, EXECUTIVE, AGENT, REPRESENTATIVE, SHAREHOLDER, DIRECTOR, MANAGER, OR COMPANY AFFILIATED WITH ALMAX FOR ANY DAMAGE, INCLUDING DAMAGE ARISING FROM NEGLIGENCE BY ALMAX, OR FOR ANY LOSS OR DAMAGE TO PROPERTY.

You have read and fully understood this Disclaimer and Release of Claims. You understand that you are explicitly, unconditionally, and irrevocably waiving your rights. By agreeing to this clause, its provisions, and contents, you understand that this waiver and release cannot be orally modified and that you are fully aware of the legal consequences of the Disclaimer and Release of Claims of Almax, which results in its complete release from liability for Injury, property loss, and/or damage to property. You agree to the terms and conditions of this Disclaimer and Release of Claims freely, voluntarily, and without influence, encouragement, assurance, or guarantee from Almax or any person or entity acting on its behalf. By executing this Disclaimer and Release of Claims, you intend for it to act as a full, express, unconditional, and irrevocable release of Almax from any and all liability to the maximum extent permitted by applicable law.

Responsibility of Partner Venues

Your activity at Partner Venues and the use of any offers and/or services provided by a Partner Venue may be subject to additional policies, rules, or terms of that specific Partner Venue. You acknowledge that your use, booking, or attendance of Exercise Activities at a Partner Venue and/or the use, access to, or participation in the services of the Partner Venue may be prohibited if you fail to comply with its respective policies and the use of its Facilities. If you have any questions regarding the waiver of liability or disclaimer applicable to a particular Partner Venue or regarding other policies, procedures, or terms of a specific Partner Venue, please visit the website of the respective Partner Venue or contact the Partner Venue directly.

Indemnification

By using the Almax Services, you agree to defend, indemnify, and hold harmless us, our affiliates, partners, officers, members, executives, and employees from any and all claims, liabilities, costs, and expenses, including reasonable attorneys’ fees, arising in any way from your use of the Almax Services — including, without limitation, the creation, posting, or transmission of any message, information, software, or other material through the Platform and/or the Almax Service by you, or from any violation of these Terms by you (collectively, the “Indemnifiable Cases”). We shall control the defense of any Indemnifiable Case through legal counsel of our sole and exclusive choosing.

Limitation of Liability

Under no circumstances shall Almax or its affiliated companies be liable for any loss of profits, lost data, business interruption, or any other direct and/or indirect, civil, criminal, special, consequential, or incidental damages or claims (whether based on contract, tort — including omissions, negligence — or otherwise) arising from or related to the Almax Service and/or the Products, or the use of Partner Venues, their services, or the inability to use the Almax Service, the Partner Venue, its services, or participation in any Exercise Activity booked as mentioned above, or due to the availability of any Partner Venue, Exercise Activity, or program. Users participate in all Exercise Activities at their own sole discretion, responsibility, and risk.

Your sole remedy for any dissatisfaction or complaint with the Almax Services — including, without limitation, the content offered via the Almax Service, your participation in an Exercise Activity, and our products and/or services as described above — is to stop using the Almax Service and Platform. These limitations shall also apply to damages arising from products or services received or advertised via the Almax Service or any links associated with it, as well as from any information or advice provided or advertised in connection with the Almax Service. These limitations shall also apply to damages resulting from any third-party content or the conduct of third parties on or related to the Platform or the Almax Service.

If the above limitation of liability is found to be partially or wholly invalid or unenforceable, Almax’s liability in connection with the Almax Services, under these Terms, regardless of its source or cause, shall in no event exceed the amount paid for the Almax Services via the App during the thirty (30) calendar days prior to the date of the event giving rise to such liability.

As a consumer, you benefit from any mandatory provisions of the law of the country in which you reside (Greece or Cyprus). Nothing in these terms and conditions, including but not limited to Section 15, affects your rights as a consumer to invoke such mandatory local legal provisions. Applicable law may not allow the exclusion or limitation of liability for indirect or consequential damages, so the above exclusion or limitation may not apply to you. In such cases, Almax’s liability shall be limited to the fullest extent permitted by applicable law.

It is noted that Partner Venues bear sole and full responsibility for the services and/or benefits offered through the Almax Services and for the operation of the Exercise Activities, including but not limited to: (i) ensuring the safety and availability of the required equipment, (ii) providing qualified trainers, and (iii) complying with all applicable legal and health-related rules and regulations.

Dispute Resolution

Please read this arbitration section carefully. The provisions of this section require you to resolve disputes with Almax through arbitration and limit the ways in which you may seek relief from us (the “Arbitration Agreement”). These Terms of Use, including any amendments thereto, are governed by and supplemented, where necessary, by Greek and European Union law, as well as applicable international treaties, and the courts of Athens shall have exclusive jurisdiction. Almax aims to resolve any disputes that may arise from your use of the Platform and/or Almax Services, or from the interpretation and application of these Terms, amicably and out of court. Almax takes all necessary organizational and security measures and implements the most appropriate technical safeguards to provide users with a secure environment, in accordance with applicable legislation. Nevertheless, errors, malfunctions, or interruptions in the website content, or the presence of viruses or other harmful software (malware), either on the website or its server, may occur.

Any dispute or claim arising out of or relating to (a) these Terms or any additional terms, their breach, termination, enforcement, interpretation, or validity — whether past, present, or future — and/or (b) your access to or use of the Almax Services or Products at any time, whether before or after accepting these Terms (collectively, a “Dispute”), except for any dispute or claim set forth in Section 15.9 of this Agreement (an “Excluded Dispute”), shall be exclusively resolved through binding, final, individual arbitration. You acknowledge and agree that both you and Almax waive the right to a trial and the right to participate as a plaintiff or class member in any class action or representative proceeding. For the avoidance of doubt, this Arbitration Agreement does not apply to claims where such waiver is prohibited by applicable law.

The parties agree to arbitrate disputes only on an individual basis. These Terms do not allow class arbitration or the pursuit of claims as a plaintiff or class member in any class or representative arbitration proceeding. Unless you and Almax otherwise agree in writing, the arbitration shall be conducted only on an individual basis, not on a collective, class, combined, or representative basis. BY AGREEING TO THESE TERMS, YOU WAIVE YOUR RIGHT TO PARTICIPATE IN A CLASS ACTION OR ANY OTHER COLLECTIVE PROCEEDING OR ARBITRATION.

The appointed arbitrator, in accordance with the applicable provisions under these Terms, may not consolidate the claims of more than one person and may not preside over any form of representative or class proceeding. If the prohibition on class arbitration is found to be invalid or unenforceable, the remaining arbitration provisions shall remain in effect.

Most user requests or complaints can be resolved quickly and satisfactorily by contacting us using the contact details provided in Section 17. You and Almax agree that sincere, informal efforts to resolve Disputes can lead to efficient and mutually beneficial outcomes. Therefore, before either party initiates arbitration (or a small claims court action), both parties agree to meet in good faith by phone or video conference to attempt to resolve the Dispute informally. If you are represented by counsel, your lawyer may participate, but you must also attend. The party initiating the Dispute must send written notice to the other party of their intent to hold a conference. The conference must occur within forty-five (45) business days of receipt of the notice, unless an extension is mutually agreed upon in writing. Notice to Almax must be sent by email to the address provided in Section 17 and must include: (i) your name, phone number, mailing address, and account-related email address, (ii) your attorney’s contact details, if any, and (iii) a description of the Dispute. This process must be conducted separately for each party, even if represented by the same attorney, unless all parties agree otherwise. No group conferences are permitted unless all parties consent. Informal communications may continue after notice and before the conference. Participation in this conference is a prerequisite for initiating arbitration.

If your complaint or request cannot be resolved by the process above, you and Almax agree that, unless stated otherwise, all Disputes (each a “Claim”) will be resolved exclusively and finally through binding, individual arbitration initiated by either party upon written notice to the other. Arbitration shall be conducted by a tribunal appointed under the provisions of the Greek Code of Civil Procedure (Articles 867–903) and Law 5016/2023, as in force, and according to the Arbitration Rules of the Arbitration and Mediation Center of the German - Hellenic Chamber of Industry and Commerce. These Rules are an integral part of this agreement (the “AMC-GHCIC Rules”), and in case of conflict, the provisions of this paragraph shall prevail.

Unless otherwise provided, you may seek any remedies available under applicable law through arbitration. You and Almax may seek judicial enforcement, stay proceedings pending arbitration, or confirm, modify, vacate, or enter judgment on the arbitrator’s award. The arbitrator’s decision shall be final, binding, and enforceable in any court of competent jurisdiction.

The arbitration tribunal shall consist of one (1) arbitrator. This arbitration agreement is governed by Greek law. The place of arbitration shall be Athens, Greece, and the arbitration shall be conducted in Greek. Any arbitration fees and costs will be allocated in accordance with the HGCCI Rules. By entering into this agreement, Almax does not consent to the jurisdiction of any courts other than those allowed under the Excluded Dispute provisions of this section and reserves the right to challenge jurisdiction.

Excluded Dispute. You and Almax agree that the following claims are not subject to binding arbitration: (i) any claim related to or arising from theft, piracy, invasion of privacy, or unauthorized use; (ii) claims seeking injunctive relief; (iii) claims involving alleged or threatened violation of intellectual property rights; (iv) individual claims filed in small claims court, where applicable; and (v) any claim where arbitration is prohibited by applicable law.

Notwithstanding anything to the contrary, if we make any material changes to this Arbitration Agreement in the future, we will notify you, and such changes will not apply to any claims filed before the effective date. However, the changes will apply to all other Disputes governed by the Arbitration Agreement. If you do not agree with the changes, you may close your account within thirty (30) days of the update, and you will not be bound by the amended terms. However, this will not provide a new opportunity to opt out of arbitration if you have previously agreed and not opted out.

If it is determined that the Arbitration Agreement is unenforceable for a specific claim — by arbitrator or court decision, or if you are an international user to whom the Arbitration Agreement does not apply — you agree (unless otherwise provided by law) that any dispute or claim between you and Almax must be exclusively brought before the courts located in Athens, Greece. Both parties consent to the exclusive jurisdiction of the Athens courts for such matters.

Except as provided in Section 15.9 “Excluded Dispute,” if any part of this Arbitration Agreement is deemed invalid or unenforceable under applicable law, that part shall be severed and the remainder shall remain in full force and effect.

Statute of Limitations. You agree that any Dispute covered by this Arbitration Agreement must be initiated within the applicable statute of limitations for such claim or it shall be barred. All applicable limitation periods shall apply in arbitration just as they would in court under the governing law.

Dispute Resolution with Partner Venues. Any dispute regarding the Almax Service and a Partner Venue shall be resolved exclusively between you and the Partner Venue as the sole provider of the Exercise Activity services.

Miscellaneous

Applicable Law. These Terms, including any amendments, are governed and supplemented, where necessary, exclusively by Greek and Community law, as well as by relevant international treaties, and the exclusive jurisdiction lies with the courts of Athens, subject to the provisions in Section 15 above. Almax consistently aims for any disputes that may arise from the use of the Platform and/or Almax Services or the interpretation and application of the Terms to be resolved amicably and out of court. For this reason, in case you, as a user/member, detect any problematic element or information from a legal and/or ethical point of view on the website's content, please inform us promptly via the link provided in Section 17 (email). Almax, through its designers and administrators, undertakes every possible action towards the development, updating, and improvement of the services provided and the website in general. All necessary organizational and security measures are taken, and the most appropriate technical protection mechanisms are applied to the content to provide as secure an environment as possible for users, in compliance with applicable legislative provisions. However, there is always the possibility that errors/malfunctions/interruption in the website's content may occur or that viruses or other harmful software (malware) may appear on the website or on its server.

Assignment. We may assign our rights and obligations under these Terms. Almax may, at any time and for any reason, transfer or assign this Agreement and the obligations contained within it to a third party without limitation. By this, you accept and agree that if a third legal entity acquires ALMAX I.K.E., our business, or its assets, the transaction may include the sale or transfer of user content, and you agree to this transfer without any further action or confirmation.

Waiver. The omission and/or failure to exercise or enforce any right or provision of these Terms will not be deemed or interpreted as a waiver of such right or provision, nor will it affect in any way our right to enforce the same provision at a later time. An explicit waiver by Almax of any provision, condition, or requirement of these Terms will not be considered a waiver of your obligation to comply with the same provision, condition, or requirement at a later time.

Severability. If any provision of these Terms is inactive or deemed illegal, invalid, or for any reason unenforceable, that provision will be enforced to the maximum extent permitted by law, and the invalidity of that provision will be separated from these Terms and will not affect the validity and enforceability of any remaining provisions.

Acknowledgment and Agreement. You acknowledge and agree that Almax will suffer irreparable harm if the provisions, agreements, and conditions of these Terms are not executed in the manner specified and set forth, and therefore, you expressly, irrevocably, and unconditionally agree that we have the right, without guarantee, other security, or proof of damage, to seek appropriate equitable remedies for any breach of these Terms, in addition to any other remedies that may be available under applicable laws.

Titles – Headings. References to headings and/or titles of sections and/or paragraphs in these Terms are made solely for convenience and do not constitute part of these Terms or this Agreement and are not considered to limit or affect any provision of them. The word "including" means "including without limitation."

Entire Agreement. These Terms and any additional Terms, as they may be modified according to the provisions herein, constitute the entire agreement between you and Almax regarding the subject matter of this agreement.

No Relationship of Independent Contractor, Partnership, Joint Venture, or Employer-Employee. No kind of action, regardless of form, arising from or in any way related to these Terms, may be initiated by you after twelve (12) months from the acquisition of the cause of that action. All notices and other communications under these Terms must be in writing and will be considered properly delivered when received. You may send notices to us via email at hello@almaxcollective.com

Contact Details

For information or any communication, please contact us at:
hello@almaxcollective.com
www.almaxcollective.com